However, we see intensifying competition (record venture capital funding, peer consolidation, and even Amazon), as barriers to entry are relatively low. While achieving a moat through scale on its own is difficult in an industry that could be described as commoditized, Teladoc can distinguish its offerings through its breadth of services. Following its Livongo and InTouch acquisitions in 2020, Teladoc has expanded its offering beyond virtual ambulatory and expert visits to include chronic care management and telehealth solutions for hospital systems.
We are lowering our fair value estimate to $210 per share from $225 due to adjustments in our assumptions for longterm operating margins following the company’s first full quarterly results integrating Livongo’s operations. However, Teladoc shares trade at over a 30% discount to our fair value estimate, as they have declined from their price ceiling of $292 in February. We attribute the decline to an unwinding of pandemic bets as vaccines have rolled out and a full reopening appears increasingly likely. However, we see market pessimism around Teladoc as overexaggerated and believe the bigger picture is being lost. Teladoc’s primary sales channel is business to business, as a vendor to selffunded employers and other payers. Even if overall telehealth utilization declines as the country opens up, we believe it’s highly unlikely that membership will fall, as telehealth services are becoming more of a staple in benefits, like vision or dental coverage. In a postpandemic world, telehealth still provides value to payers by potentially reducing the need for costly hospital visits and providing convenience to members.
(Source: Morningstar)
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