Business Strategy and Outlook:
RingCentral is a leading unified communication as a service, or UCaaS, provider that enables omnichannel cloud-based business communication and collaboration on one platform, creating a single user experience. As an increasingly mobile workforce requires greater flexibility in business communications, we believe the firm’s offerings become more critical, and narrow-moat RingCentral should exhibit healthy long-term growth.
RingCentral’s core product, RingCentral Office, deploys a global unified communications platform that integrates messaging, video, phone, and other cloud-based communication solutions. Users are assigned a single business phone number and profile that allows for connection to the business network from any device and location. We view the platform’s 5,000-plus integration offerings as being particularly important in defining the value and competitiveness of the Office product. RingCentral’s moat is supported by strong user metrics, with net dollar retention rates above 100%, and most of its revenue is recurring in nature.
Financial Strength:
RingCentral is in a decent financial position. As of September 2021, RingCentral has $345 million in cash and cash equivalents versus $1.4 billion in debt. In March 2020 and September 2020, RingCentral issued $1.0 billion of convertible senior notes, due 2025 and convertible at $360 per share, and $650 million of convertible senior notes, due 2026 and convertible at $424 per share, respectively. In the second quarter of 2021, RingCentral redeemed the outstanding principle on its 2023 convertible senior notes. RingCentral has yet to achieve GAAP profitability, as it remains focused on reinvesting excess returns back into the company. RingCentral does not pay a dividend and has only repurchased stock sporadically. The firm has historically demonstrated decent cash flows, with free cash flow margins averaging 3% over the last five years, including a downward skew from 2020 where free cash flow was pressured as a result of the COVID-19 pandemic.
Bulls Say:
- Partnerships with legacy PBX vendors give RingCentral access to a significant portion of the 450 million on-premises users, providing a powerful advantage over competitors in winning a large portion of the legacy install base.
- RingCentral is the first in its space to offer a CCaaS solution in addition to UCaaS, an offering we expect to prove influential in winning enterprise deals again.
- As an increasingly mobile workforce requires greater flexibility in business communications, RingCentral should face higher demand and have success increasing enterprise adoption.
Company Profile:
RingCentral is a unified communication as a service, or UCaaS, provider. RingCentral’s unified communications platform foremost replaces on-premises private branch exchange (PBX) phone systems, which support voice-only desktop phones, with its cloud phone system. Beyond its flagship voice product, the company’s platform enables cloud-based integrated omnichannel communications, including voice, messaging, SMS, video meetings, conferencing, and contact center software solutions, among others. The software allows businesses to communicate and collaborate all on one platform across various device-types.
(Source: Morningstar)
General Advice Warning
Any advice/ information provided is general in nature only and does not take into account the personal financial situation, objectives or needs of any particular person.