Business Strategy and outlook
The coronavirus affected the company’s results last year. However, losses were very manageable and have stayed well within the range of historical events that the industry has successfully absorbed in the past. On the positive side, Travelers had some natural hedges against COVID-19, and the pandemic was a material positive for its personal auto business, due to a falloff in miles driven.
There outlook for profitability on the commercials side of the business looks relatively bright, in as per Morningstar analyst view. While investment yields are under pressure, the pricing environment has not been particularly favorable in recent years. However, in 2019, pricing momentum picked up in primary lines, and this positive trend accelerated in 2020 as the coronavirus appears to have acted as an additional spur to pricing.
Travels could also see some headwinds in personal lines going forward, which could partially offset favorable conditions in commercial lines. Pandemic tailwinds in personal auto have dissipated, and pricing has recently declined. Finally, insurers are absorbing a rise in claims costs due to factors beyond the impact of drivers returning to the road. All in all, it is expected that mean reversion will take place over time, auto insurers look set to endure a relatively difficult period in the near term. Travelers does enter this period with some compnay-specific question marks, as it appears to have not anticipated the recent rise in social inflation as well as peers and reported adverse reserve development in 2019.
Financial Strength
Travelers’ balance sheet structure is roughly in line with its peers’, with equity/assets at 25% at the end of 2020. The company has held this ratio between 22% and 25% in recent years. As per Morningstar analyst this level is adequate, given the nature of the company’s business and its exposure to occasionally large losses caused by catastrophes. From Morningstar analyst prespective, the company invests relatively conservatively. Of its fixed-income securities, 90% are rated A or higher, and the company avoided any major investment issues during the financial crisis, and during the recent turbulence in capital markets. As Travelers is not acquisitive and the inherent volatility of the insurance industry precludes a high dividend payout ratio, stock repurchases have been the predominant use of free cash flow for the company historically, with Travelers buying back about $1 billion-$3 billion annually in recent years. The company did take pause on this front in 2020 due to the uncertainty around the impact of the coronavirus, but we expect this to continue longer term.
Bulls Say
- We think Travelers is relatively conservative in its investing choices.
- diversification of Travelers’ business insulates it from issues in any specific lines.
- Pricing is improving in commercial lines.
Company Profile
Travelers offers a broad product range and participates in both commercial and personal insurance lines. Its commercial operations offer a variety of coverage types for companies of any size but concentrate on serving midsize businesses. Its personal lines are roughly evenly split between auto and homeowners insurance. Policies are distributed via a network of more than 11,000 brokers and independent agents.
(Source: MorningStar)
General Advice Warning
Any advice/ information provided is general in nature only and does not take into account the personal financial situation, objectives or needs of any particular person.